If you can’t find the answers you need in this FAQ, give our Stage Crew a call!
Do you ship internationally?
Yes! And you can still check out online, like normal. We’ve shipped to over 60 countries and counting, and work hard to make international shipping as quick and painless as possible.
Please see our International Shipping page for complete details.
Is my credit card information and your website secure?
Yes! Bluescentric’s website has the absolute latest SSL SHA-256 with RSA Encryption, in accordance with all encryption policies and requirements of every major credit card company. Most browsers show secure website’s details with a green lock in the URL bar.
When am I billed?
For maximum security in compliance with all major credit card security policies, your credit card information is immediately deleted after you check out.
For this reason, your card is charged when you place your order.
We are required by major credit card issuers to run your card on checkout, so that your sensitive financial information is erased as soon as possible.
How long will my order take to ship?
We’re a small shop, but we work hard to get your merch out fast!
Properly completed orders placed Monday through Thursday usually ship within three to five business days.
PEAK TIMES LIKE CHRISTMAS, VALENTINE’S & FATHER’S DAY CAN AFFECT TURNAROUND.
Packages are typically shipped via USPS. Once a package ships, you’ll automatically receive an email from us with the tracking information!
What is your return policy?
Our return policy is simple, just the way you want it: we want you to love the music merch you ordered. But in case what you got is a little too small or the style just isn’t “you”, we’ll send you a new size, color or style, or issue you a refund.
See our Return Policy page for our complete policy and return information.
Are your shirts officially licensed? Does the money go to the musicians?
For 16 years Bluescentric has been working directly with artist estates to bring you only the highest quality official artist merchandise.
All artist & band merchandise is officially licensed, and often times artists are paid directly.
Where are you located?
Bluescentric is proudly located in Columbia, Missouri.
Are the tees Pre-shrunk? Are they 100% cotton? Do you have my size?
We have your size! All unisex band tees are available up to 5XL! Ladies styles are available up to 2XL whenever available. Hoodies and outerwear are generally available up to 2XL.
All regular solid color tees are 100% cotton unless the product page specifically says otherwise. Any heather colors (usually with flecks of grey) will contain some degree of polyester. Not all tees are available in heather colors.Please see individual product page for most accurate information on blends.
Tees are preshrunk and do not generally shrink in the wash.
We will always try to have accurate, complete information on clothing materials. If you have any questions, our Stage Crew is available to assist.
Do your shirts run large/small?
Our tees are very standard fit! We rarely have returns for non-fitting sizes — but you can rest assured we can happily exchange your size if it doesn’t fit! Just see our Returns & Exchange Policy. Most shirt sizes and dimensions are given below the pictures on any apparel product page for easy reference.
Do you recycle?
Because we want to keep the impact on the stage not the landfill, 95% of all paper used at Bluescentric is recycled.
♻ Recycle your instruments, shipping packages, clothing & papers!
If your order came in a white tear-proof bag, those are ♻ 2,♻ 4,♻ 5 commonly recyclable polyolefin. Every other shipping package and packing material used at Bluescentric is paper-based and post-consumer recycled. Which means every package shipped from Bluescentric is 100% recyclable!
What brand/style are your t-shirts and apparel?
Every t-shirt you see on our website describes its product dimensions and brand. All of our apparel is stocked right in our Missouri shop from a local garment warehouse, and every t-shirt model that we carry is carefully hand-selected and tested by our staff for the right blend of quality and comfort. Bluescentric Brand brings you only the best apparel that we’d wear and use ourselves.
Favorite T-Shirts
Favorite t-shirts are extra soft, quality “vintage” style tees by Bella/Canvas, weighing in at a light-weight 4.2 ounces. Any solid color is 100% cotton. Any heather color (usually having grey flecks) has at least some degree of polyester — generally 48-50%.
Classic T-Shirts
Bluescentric Brand classic tees proudly use a quality Gildan t-shirt, one of the most popular tees in the world, and one our customers have continuously loved and asked for. This tee is 5.3 ounces, not uncomfortably heavy, but certainly not light. Tees are pre-shrunk, and all solid colors are 100% cotton. Any heather color (usually having grey flecks) including grey, are 50% poly.
Hoodies
Pullover Hoodies are Hanes 90% cotton, high-stitch density fabric with 100% cotton face. The hoodie is jersey-lined two-ply hood with dyed-to-match drawstrings, flexible cuffs and relaxed waistband.
Ladies Tees
We release different ladies styles through the year, so product pages the most reliable information on its apparel materials. Ladies tees are generally Canvas or Bella/Anvil, a high-quality, semi-fitted cut specifically made for women. Sizes and dimensions are available in each t-shirt description!
We will always try to have accurate, complete information on clothing materials. If you have any questions, our Stage Crew is available to assist.
Do you sell your t-shirts at wholesale?
We sell Bluescentric Brand merchandise to qualified retail outlets. Please see our wholesale page for details.
Bluescentric Brand provides excellent quality officially licensed and original merchandise for storefronts, museums, festivals, gift shops, music stores, and more.
Can you design and/or create custom t-shirts?
Yes, but only in bulk, and we are only able to accept jobs based on our availability, as we have a tight schedule creating Officially Licensed and original music merch for music fans, gift shops, festivals and museums.
Please contact our Stage Crew to discuss your next custom project for your festival, band, or business.